ACCESSIBILITY STATEMENT
LUXEYEOPTICAL.COM is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst LUXEYEOPTICAL.COM strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.
If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our accessibility coordinator JENNY by 718-218-8866 or INFO@LUXEYEOPTICAL.COM.
Your feedback will help us make improvements.
ACCESSIBILITY SERVICE AT STORE LOCATIONS
We are committed to welcoming people with disabilities who are accompanied by wheelchair, support personnel or service animal on the parts of our premises that are open to the public and other third parties. We will also ensure that all staff, volunteers and others dealing with the public are properly trained in how to interact with people with disabilities.
At locations where there may be "grandfathered" structural obstacles that are beyond the legal control of Luxeye Optical causing difficulty for anyone with wheelchair from entering the building, a mobile wheelchair ramp that is ADA compliant is available with a bell for assistance reachable for anyone with physical disability who may need assistance.
We are committed to welcoming people with disabilities who are accompanied by a support person. Any person with a disability who is accompanied by a support person will be allowed to enter Luxeye Optical premises with his or her support person. At no time will a person with a disability who is accompanied by a support person be prevented from having access to his or her support person while on our premises.
Customers with physical or mental disabilities deserve the same high level of service given to any other customer. At Luxeye Optical we believe this is simply common courtesy as well as good customer service. All goods and services provided by Luxeye Optical shall follow the principles of dignity, independence, integration and equal opportunity.